FAQ

Frequently asked questions

14 answers on setup, credits, voice input and privacy. Need more detail? The support guides go deeper →


Getting started


Do I need to download an app?

No. Friday is a Progressive Web App (PWA). Open heyfriday.co in Safari (iPhone) or Chrome (Android), then add it to your home screen. It works exactly like a native app — fullscreen, no browser chrome.

Which browsers are supported?

Voice input works in Chrome, Edge, and Safari. Text chat works in any modern browser. For the best experience on iPhone, use Safari. On Android, use Chrome.

Do I need an account?

Yes, a free account is required to save chat history and credits. Sign up with Google or email — it takes under 10 seconds.

Credits & billing


What are chat credits?

Chat credits are used each time you send a message. Free accounts get 100 per day, reset at midnight UTC. Premium gets 1,000/month, Premium+ gets 3,000/month. Admin accounts have unlimited credits.

What are image credits?

Image credits are used for pro-quality AI images. Basic images (Pollinations FLUX) are always free. Image credits never expire — they carry over indefinitely whether earned or purchased.

How do I earn image credits for free?

Watch optional rewarded video ads (up to 10 per day). You earn a share of the ad revenue as image credits. Minimum 0.2 credits per view — enough for 5 ads to generate one pro image.

Can I buy extra image credits?

Yes. Credit packs are available as one-time purchases: 50 credits for $1, 150 for $2.50, 500 for $7. Credits are added instantly and never expire.

How do I cancel my subscription?

You can cancel at any time from account settings. You keep access until the end of your billing period. No questions asked.

Voice & "Hey Friday"


Why isn't voice input working?

Voice input requires microphone permission. If you denied it, go to your browser settings and allow microphone access for heyfriday.co. On iPhone, make sure you're using Safari.

How do I use "Hey Friday" as a wake word on iPhone?

iOS doesn't allow always-on wake words in web apps. Instead, create a Siri Shortcut: open the Shortcuts app → tap + → Add Action → Open URLs → enter https://app.heyfriday.co?autostart=1. Name it "Hey Friday". Friday will open and start listening automatically.

Does Android support the "Hey Friday" wake word?

Yes. On Chrome for Android, Friday uses continuous speech recognition to detect "hey friday" as a wake phrase. The app must be open and in the foreground.

Privacy & data


What data does Friday store?

Friday stores your email, tier, credits, and chat history (up to your plan's limit). Your messages are used only to generate replies — they are not sold or used to train AI models.

How do I delete my account?

Sign in, go to account settings, and tap "Delete account". This permanently removes all your data including chat history, credits, and profile. This cannot be undone.

Are ads shown to everyone?

Banner ads and rewarded videos are only shown to free tier users. Premium and Premium+ users never see ads.

Try Hey Friday free

Voice-first AI assistant that runs in your browser. No download, no credit card.

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